Contact
Two ways to reach us, and neither one is a form.
This site has no contact form and no inbox — a stove that will not light is not an email. Call and speak to someone, or pick a slot on the booking page.
Before you dial
Four things that shorten the call
- The model number — behind the oven door, on the plate, or under the cooktop lip
- What it was doing when it went wrong, in your own words
- Whether the burner or oven is still usable, so we know how urgent it is
- Access: stairs, elevator, or a tight galley the range has to come out of
Reviews
Before you call, read three of these
4.9/ 51,698 reviews
Victorian house, brand new range, and the simmer would not hold at all. He measured gas pressure at the meter, found it low for the whole block, wrote the readings down for me to hand to the utility.
Sloane B.Curtis Park
Every time I seared something the smoke went straight into the living area. A length of duct above the slab had been squashed flat during the build. He remade that run and swapped the damper.
Fabiola G.Golden Triangle
Top setting did nothing at all, and the lights buzzed whenever the fan ran. A cooked control board plus two corroded lamp holders. All three replaced, and the hood is properly quiet.
Suri J.Belcaro